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| Implication and Scale Development of Internet Sports Shopping Mall Service Quality(E-SSMSQ) |
| Seung-hoon Jeong |
| Korean J Sport Sci. 2016;27(2):303-326. Published online June 30, 2016 |
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Value across fulfillment‐product categories of Internet shopping Managing Service Quality: An International Journal. 2004;14(2/3):226-234  Research on the Impact of Online Shopping Express Service Quality on Customer Satisfaction Based on Management Statistics 2020 International Conference on E-Commerce and Internet Technology (ECIT). 2020; High shopping mall patronage: is there a dark side? Quality & Quantity. 2012;47(5):2517-2528 Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty International Journal of Bank Marketing. 2016;34(3):280-306 Developing the scale for measuring the service quality of Internet-based e-waste collection platforms . 2022; Determining shopping mall visitors’ perceptions on mall attributes Problems and Perspectives in Management. 2016;14(3):522-527 Online Service Quality Determinants and E-trust in Internet Shopping: A Psychometric Approach Vikalpa: The Journal for Decision Makers. 2020;45(4):207-222 Online apparel retailing: roles of e‐shopping quality and experiential e‐shopping motives Journal of Service Management. 2012;23(2):197-215 Measuring the service quality of internet banking: scale development and validation European Business Review. 2010;22(1):5-24 Incorporating service quality into consumer mall shopping decision making: a comparison between English and French Canadian consumers Journal of Services Marketing. 2005;19(3):157-163 |
