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| Analysis of the importance-satisfaction analysis of service quality perceived by users at the screen baseball |
| Sunyun Shin, Kwangmin Cho, Jung-sup Bae |
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Korean J Sport Sci. 2017;28(3):652-666. Published online September 30, 2017 DOI: https://doi.org/10.24985/kjss.2017.28.3.652 |
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Analysis of the importance-satisfaction analysis of service quality perceived by users at the screen baseball Korean Journal of Sport Science. 2017;28(3):652-666  Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance Managing Service Quality: An International Journal. 2006;16(5):501-519 ANALYSIS OF ATMOSPHERICS, FOOD QUALITY, SERVICE QUALITY, AND PERCEIVED VALUE THAT ARE DIED BY ASICICOMIC SATISFACTION TO BEHAVIORAL INTENTION Business and Entrepreneurial Review. 2019;17(1):15 Antecedents and effects of emotional satisfaction on employee‐perceived service quality Managing Service Quality: An International Journal. 2008;18(4):370-386 Service Quality and Customer Satisfaction in Pharmaceutical Logistics: An Analysis Based on Kano Model and Importance-Satisfaction Model International Journal of Environmental Research and Public Health. 2019;16(21):4091 Achieving Service Quality through the Application of Importance-Performance Analysis Service Quality and Management. 1999;161-185 A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector Journal of Financial Services Marketing. 2022; Elderly Users’ Satisfaction with Public Transport in Thailand Using Different Importance Performance Analysis Approaches Sustainability. 2020;12(21):9066 ANALISIS KEPUASAN PELANGGAN ABC LAUNDRY DENGAN MENGGUNAKAN METODE SERVICE QUALITY, IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN CUSTOMER SATISFACTION INDEX (CSI) J@ti Undip : Jurnal Teknik Industri. 2020;15(1):1 Analisis Kualitas Pelayanan E-KTP Menggunakan Metode Customer Satisfaction Index, Metode Service Quality, dan Importance Performance Analysis Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship. 2015;5(1):117 |
