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Analysis of the importance-satisfaction analysis of service quality perceived by users at the screen baseball |
Sunyun Shin, Kwangmin Cho, Jung-sup Bae |
Korean J Sport Sci. 2017;28(3):652-666. Published online September 30, 2017 DOI: https://doi.org/10.24985/kjss.2017.28.3.652 |
Analysis of the importance-satisfaction analysis of service quality perceived by users at the screen baseball Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance ANALYSIS OF ATMOSPHERICS, FOOD QUALITY, SERVICE QUALITY, AND PERCEIVED VALUE THAT ARE DIED BY ASICICOMIC SATISFACTION TO BEHAVIORAL INTENTION Antecedents and effects of emotional satisfaction on employee‐perceived service quality Service Quality and Customer Satisfaction in Pharmaceutical Logistics: An Analysis Based on Kano Model and Importance-Satisfaction Model Achieving Service Quality through the Application of Importance-Performance Analysis A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector Elderly Users’ Satisfaction with Public Transport in Thailand Using Different Importance Performance Analysis Approaches ANALISIS KEPUASAN PELANGGAN ABC LAUNDRY DENGAN MENGGUNAKAN METODE SERVICE QUALITY, IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN CUSTOMER SATISFACTION INDEX (CSI) Analisis Kualitas Pelayanan E-KTP Menggunakan Metode Customer Satisfaction Index, Metode Service Quality, dan Importance Performance Analysis |