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| Relationship between self-determination and relationship commitment, customer orientation, service quality, and relation continuity intention of fitness center customers |
| Buom Kim, Jung-Hee Jung |
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Korean J Sport Sci. 2018;29(1):99-113. Published online March 31, 2018 DOI: https://doi.org/10.24985/kjss.2018.29.1.99 |
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Relationship between self-determination and relationship commitment, customer orientation, service quality, and relation continuity intention of fitness center customers Korean Journal of Sport Science. 2018;29(1):99-113  Relationship between humor orientation and customer orientation, and the employees' trust, service quality, relationship quality, and relationship retention of employee in commercial sports center Korean Journal of Sport Science. 2017;28(3):636-651 Effect of commitment and customers’ satisfaction on the relationship between service quality and customer retention in rural banks in Makassar, Indonesia Journal of Management Development. 2018;37(1):53-64 Effects of Psychological Variables on the Relationship between Customer Participation Behavior and Repurchase Intention: Customer Tolerance and Relationship Commitment Economies. 2022;10(12):305 Relationship between Service Quality and Customer Delight and Customer Loyalty at the Fitness Center Business in East Java Journal of Asian Multicultural Research for Economy and Management Study. 2021;2(3):117-124 The Mediating Effect of Customer Satisfaction on the Relationship Between Service Quality, Relationship Quality, Relationship Quality, Perceived Value, and Perceived Price Towards Repurchase Intention in the Fast Food Industry Social and Management Research Journal. 2020;17(2):371 The Impact of the Customer Orientation of Call Center Employees on Customers' Affective Commitment and Loyalty Journal of Service Research. 2007;10(2):161-173 The mediation effect of customer satisfaction in the relationship between service quality, service orientation, and marketing mix strategy to customer loyalty Journal of Management Development. 2018;37(1):76-87 The Mediation Effect of Customer Satisfaction on the Relationship Between Service Quality on Repurchase Intention: An Evidence From the Service Industry Jurnal Entrepreneur dan Entrepreneurship. 2022;11(1):71-88 Commitment Ladder in the Relationship between Service Providers and Customers as Added Value in Sustainable Services Development Sustainability. 2021;13(9):5079 |
