Purpose This study focuses on accessibility to sports facilities that can be classified into structural leisure constraints. The purpose of this study is to explore exploratory analysis of the types of reservation methods and payment methods, which are the initial stages of consuming sports facilities, and to explore inconveniences that consumers feel when making reservations. Methods A quantitative research method was used to derive the results, and data were collected through a questionnaire survey method. The collected data were analyzed by technical statistics focusing on the reservation method, payment method, and inconvenience during reservation. Results As a result, it was found that the main types of reservation methods and payment methods were homepage, homepage/telephone, telephone, homepage/app, and account transfer and card payment, respectively. In the case of inconvenience, the procedure was complicated, address and location, and reservation method were identified as the main matters. Conclusions Efforts must be made to secure both the convenience and publicity of accessibility at an early stage, such as reservation methods and payment methods for sports facilities.
Purpose This study aims to suggest the application of IoT-based integrated management system to public sports facilities(PSF) in order to improve the utilization and management of PSF by analyzing the actual state of PSF empirically. Methods A survey was administered to managers(n=279) and users(n=500) of PSF in order to identify problems of current management and collect suggestions for improving the utilization and management of PSF. Previous research on establishing IoT-based system was also reviewed for considering the effectiveness of IoT technology. Results Generally, PSF are in low utilization and operate in a deficit. The deficit operation is caused by high labor costs and management expenses. The survey result shows that there are many problems in management and utilization such as lack of equipment, deteriorated facilities, shortage of manpower and funding, limited programs, difficulties in promotion. The result also shows that PSF need to consider developing local demand-based programs, reducing management costs, extending opening hours, improving online booking system. Conclusion To solve the problems of PSF in utilization and management, this study suggests that IoT-based integrated management system needs to be applied to PSF. It is expected that applying IoT-based integrated management system to PSF would improve operational effectiveness, ease of facility management, and user convenience.
